FAQ: frequently asked questions
Here is a list of our answers to the questions frequently asked by our customers.
FAQ = Frequently Asked Questions
Can deliveries be offset against Invalid insurance?
If you do not yet have a corresponding decree, we will be happy to help you.
Do you have experience with alopecia?
Do you have experience with alopecia?
Can I receive a viewing item?
Can you settle directly with the AHV / IV?
Can I go bathing in a wig?
However, it is recommended to wash the wig after each contact with salt or chlorinated water.
Can I style a wig with a brush?
Wigs with wavy hair should not be brushed, but only shaken out.
What are Carnival wigs?
Can you send me a catalogue?
However, the web pages are coded in such a way that a printout in A4 format in portrait or landscape will produce a good print result.
Do I have warm under a wig?
High-quality wigs are very light and do not give more warmth than your own hair.
Purchase Barberia Hair from private individuals?
Very likely, at least in Switzerland, you will hardly find anyone who will buy your hair from you.
Are real hair wigs better?
Are artificial hairwigs inferior in quality to human hair wigs?
I am going to have chemotherapy, when should I buy a wig?
Can I colour my wig?
It can be difficult to change the colour of human hair wigs because all hair is pre-treated. Therefore, colour changes should be avoided.
Can reorders also be made on models that are no longer available?
If a model is still available, but no longer in the colour already delivered, this is quite possible. However, it should be borne in mind that models are mainly no longer available because better qualities are now common.
The delivery time for this is about two months and at least three models should be obtained at the same time.
Can wigs be stored well?
How do I find the right hair colour for my wig?
If you dye your hair, the colour designation of the hair colour also helps.
Can I cut my wig?
Forehead fringes, however, are always produced a little longer and usually need to be cut a little.
How long is the delivery time for orders?
Wigs that are in stock with our suppliers, the delivery time takes about 5 - 10 working days.
Wigs that are not in stock with our suppliers, the delivery time can be up to eight weeks.
Postal delivery in Switzerland takes about 3 working days, to neighbouring countries about 5 - 10 working days.
Can my wig shift?
What is meant by second hair?
Why is there such a big price difference between the different wig models?
Zum anderen resultiert der Preisunterschied aber auch aus der Aktualität und der Besonderheit eines Modells, sowie der daraus resultierenden Anzahl der jeweils gefertigten Modelle.
Eigentliche Karneval-Perücken führen wir nicht.
Perücken die Sie täglich tragen möchten, erhalten Sie bereits ab etwa 400.- CHF und top gearbeitete mit Monofilament ab 600.- CHF.
How long is the durability of a wig?
If the necessary attention is paid to the care of the wig, it will certainly last for two years, after which signs of wear will appear. Older wigs, however, will still serve for a long time as a second wig or reserve.
Short-haired wigs can be worn longer than long-haired wigs. Long-haired wigs are clearly subject to greater wear and tear. Just as your own long hairstyle requires more maintenance than a short hairstyle.
If you are dependent on a wig, we recommend using at least two wigs alternately. This way, one wig can be washed and dried while you wear the other. This increases the life span of the wigs massively. In addition, it gives you personal security when you have a second wig to fall back on.
Can I exchange my wig?
If you are still unsure before making your purchase decision, we will gladly reserve the model for you for one week.
Can you send me colour samples?
What is hair thickening?
If the packages provided with a sender?
However, the parcels are in neutral packaging.
Can I get a wig against invoice?
Only existing customers are supplied against invoice, although we reserve the right to do so.
We accept: Prepayment, American Express, Mastercard, PayPal and Visa.
What are fancy wigs?
How do I get AHV / IV forms?
I already have a cost allowance from the IV / AHV. Does this mean I already receive a wig?
What is a high-tech fibre?
What are the colour specifications?
The numbers indicate the basic colours. If several numbers are combined, the colours are mixed. The type of mixture is indicated with letters.
Examples:
S, P, L, N, G: colour rings
G, GD, T, M: natural mellow base / lighter tips
GT, GM, GL: strands light / dark
S, N: chargéed top of the head with the next lighter shade
R, L, LR, GMG, GMJ, TR, C: shades iridescent / composition colours
What does Lace Front mean?
Can I use hairspray?
How often do I have to wash a wig?
Consequently, wash your wig as needed.
Do we receive their delivery abroad as well?
Please note that your country's customs will charge VAT.
Is it possible to get a wig in rental?
Are other wig brands also deliverable?
Do you make mass wigs?
It's like dresses, ready-to-wear to made-to-measure.
Can I swim with a wig?
However, chlorine and salt water damage the wig. Therefore, the wig must always be washed out well after swimming.
It is recommended to use an older wig for swimming.
Can I also wear a wig at night?
Do you deliver against partial payment?
However, we accept various debit and credit cards.
Can I also pay in instalments?
We are happy to accept all major debit and credit cards.
Can rain harm the wig?
If you have been caught in heavy rain, it is best to let the wig dry itself on a wig stand. Do not use a hair dryer!
Can special designs also be ordered?
Are prospectuses available?
However, the web pages are coded in such a way that a printout in A4 portrait format will produce a good print result.
What amount of wigs do I need for daily use?
Use two wigs alternately and a third one as a reserve.
Is a discount possible?
Is a return of wigs possible?
We only buy wigs from our suppliers.
Can I make a reservation on a wig?
What does Root Color mean in the colour specification?
The hairline has a different colour than the rest of the hair.
Can wigs be worn in the sauna?
However, if you wear wigs regularly, you surely own several wigs, use a slightly older wig for this purpose.
Can I dry wigs?
Si utilizas un secador de pelo, ponlo a baja temperatura.
Los modelos con fibras de alta tecnología pueden secarse con secador.
¡Nunca use una cabeza de poliestireno para esto!
Can I leave my wig with you in care?
Does the sun damage the wig?
Can a wig be worn to sport?
Do you have all the wig models on offer in stock?
What is the optimal storage of a wig?
Can I change the style of my wig?
Can I style wigs?
Models with high-tech fibres can be blow-dried.
Are there different wig sizes?
Individual models are available in larger or smaller sizes.
For wigs in small head sizes, the name often includes "small" or "small".
For wigs in large head sizes, the name often includes "large" or "big".
All wigs can be easily adjusted in size at the nape of the neck.
Where can I find toupets?
How do I determine my head circumference?
Do you have experience with transgender?
Do you have experience with trichotillomania?
Is VAT included in the prices?
Prices in euros do not include VAT, as it varies from country to country. For deliveries abroad, the postal service will charge VAT in addition.
For example, Germany: 19 % VAT.
Does a wig hold up in strong wind?
What is the best way to take my wig on a travel?
Synthetic wigs can be transported in a hair net and wrapped in tissue paper for a few hours in a suitcase and then stored on a wig stand.
In the case of extremely long wigs, it is advantageous to tie the hair into a plait.
Forms
Application aids the AHV | (Age: over 65 years) |
Registration for adults: Tools of IV | (Age: under 65 years) |